FAQ

WHAT IS REVEILLE?

Reveille is a platform that allows for small coffee producers and roasters to sell their products directly to their customers.

HOW DO YOU PRONOUNCE REVEILLE?

 (Rev-Uh-Lee)

WHAT IS SPECIALTY COFFEE?

You can learn more about specialty coffee here.

WHAT IS YOUR RETURN POLICY?

You can return anything for an exchange or refund up to 30 days from purchase. No questions asked.

WHAT IS YOUR SHIPPING POLICY?

Free shipping anywhere within the contiguous United States.

WHERE DO YOU SHIP?

Anywhere in the world.

WHERE DO I ENTER MY DISCOUNT CODE?

On the checkout page

I MADE A MISTAKE ON MY ORDER, HOW DO I FIX IT?

Email us as fast as you can but don’t worry, we will do everything we can to fix it.

DO YOU USE SUSTAINABLE PACKAGING?

We do our best to always use sustainable packaging. However, some of our products come directly from the farms and roasters who do not have the capability at this point but we are working hard to be a responsible company.

HOW DO I BECOME A SUPPLIER?

We aim to make an impact in everything we do, and we are actively looking for new high-quality suppliers. Please reach out to us via email for more information.